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ASERTIVENESS & STRESS MANAGEMENT TRAINING

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29. ASERTIVENESS & STRESS MANAGEMENT TRAINING

WHO FOR

All members of management and staff, especially staff who wis h to become more in control of their life and determine their own path, happiness and success levels

AIMS OF THE PROGRAMME

•  To Help Delegates Recognise Stress and Its Effects

•  To Give Coping Strategies For Stress Management.

•  To Ensure Delegares Understand The Principles And Benefits Of Being Assertive.

THE MAIN THEMES THAT WILL BE COVERED ARE:-

•  What is Stress

•  A Self-Awareness Audit

•  Signs Of Stress

•  Stress - Or Distress?

•  Fight or Flight Effect

•  Why Do I Experience Stress?

•  What Are My Stressors?

•  Common Stressors In Work And In Life

•  Tactics and Strategies To Manage Stress

•  The Art Of Compromise And Diplomacy

•  The Three Levels Of Persuasive Approach

•  How To Influence Others Behaviour

•  Personal Influencing Behaviours

•  Boosting Confidence Levels

•  Establishing Rapport

•  Building Trust

•  Assertiveness, A Learned Skill

•  Practical Use Of Assertiveness To Combat Stress

•  Assertiveness And Non-Verbal Communication

•  Assertive And Non Assertive Body Language

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