19. LEADERSHIP & MOTIVATION (2 days)
All Senior Management and Dealership Management from Dealer Principles through to Sales, Service and Parts Managers, Supervisors and Senior Sale s. For those being groomed for leadership roles in Succession Planning.
AIMS OF THE PROGRAMME
To Create An Understanding Of The Principles Of Leadership To Enable Managers To Measure Their Current Behaviours Against What Is Regarded As Best World Wide Best Practice.
To Appreciate The Essential Actions Of A Leader And
To Develop The Ability To Recognise These Actions When They Are Happening And When The Situation Demands Them
To Increased Awareness Of What A Leader Must Do To Get Results Through Others.
To Give Participants Practice In Leading A Team And An Effective Formula In How To Do So When Given Any Project Or Goal To Achieve.
To Improve Awareness Of The Effect The Leader's Behaviour Has On The Group And Its Ability To Achieve A Task.
To Create An Understanding Of The Principles Of Motivation So That Managers Fully Understand How To Get The Best From Both Themselves, Their Team And Individuals Within It.
To Identify The Signs Of Motivated And De-Motivated Staff Both In And Individual And Organisational Context.
To Focus On Positve Actions To Take To Motivate Their Staff.
THE MAIN THEMES THAT WILL BE COVERED ARE:-
Working in a cross-skilling and creative climate, the workshop fosters an exchange of 'Best practice' ideas.
What Is The Job Of A Manager?
The Resources Of A Manager
Integrating The Hard And Soft Side Of Management
What Management Is?
Competence And Commitment In Context
The Performance Formula
Active Leadership Defined
The Evidence For Investing In Leadership Skills - At All Levels
Leadership Style & Creating A Common Leadership Language
What Managers Need To achieve Their Task
Common Approaches To Management
The Qualities & Skills Approach
What Makes An Effective Manager Or Leader?
Kirkpatrick & Locke - Leadership Traits
Mary Parker Follet And Her Research
Building The Self-Esteem Of Staff
Developing Authority And Influence
6 Types Of Authority You Can Exercise?
Leadership Of Learning
Principle Centred Leadership
The Competencies (Behaviours) Approach To Leadership
Principles Of Action Centred Leadership
4 Key Leadership Tasks To Demonstrate Leadership In Action
A Framework And Formula For Action Centred Leadership
Fayol's 14 Main Principals
Team Effectiveness When Completing Both Short And Long Term Tasks
Hierarchy Of Group Awareness
Continuum Of Leadership Behaviour
'12 O' Clock High' - An Excellent Action Centred Leadership Case Study
3 Syndicate Sessions To Come Up With Evidence Of Poor And Effective Action Centred Leadership
Styles Of Leadership Good And Bad Points
G.E.'S 26 Principles Of Active Leadership And Culture Change
Motive Or Motivation?
What Is Motivation
Motivation & Learning
The Mysteries Of Motivation
10 Commandments Of Motivation
The Motivation Vehicle
What Are The Signs Of Motivated Staff?
Recognising Demotivated People
Why Do People Become Demotivated?
What Are The Signs Of Demotivation Within Organisations?
Elton Mayo & The Hawthorne Effect
Frederick Winslow Taylor & Henri Fayol
Abraham Maslow's "Hierarchy Of Needs"
Fredrick Hertzberg's 'Two Factor' Theory
Douglas Mcgregor's "Theory X And Theory Y"
What Are The Signs Of Motivation Within Organisations?
Mission , Vision And Values Planning
The Managers Role In Building/Maintaining Morale
Fundamental Techniques In Handling People
Cross Motivation & Motivating Individuals