Compass Vision

RECRUITMENT & SELECTION SKILLS FOR SALES MANAGERS

Return to Motor Trade Courses

18. RECRUITMENT & SELECTION SKILLS FOR SALES MANAGERS (1 Day)

WHO FOR

All managers who need to effectively recruit staff and who wis h to reduce staff turnover due to poor selection, recruitment and induction.

AIMS OF THE PROGRAMME

•  To Help Managers Develop The Techniques To Effectively Recruit By Predicting The Future Behaviour Of Candidates Selected For Jobs

•  To Ensure Managers Have The Knowledge, Skill And Confidence To Use Effective Selection Interview Techniques

•  To Minimise The 'Risk Factor' In Taking New Employees On

•  To Optimise The Time Spent On Recruiting I.E. Working Efficiently

•  To Help Managers Adopt A Uniform Selection & Recruiting Process And Procedure

•  To Minimise The Disruption Caused By Staff Leaving

•  To Reduce Staff Turnover

•  To Promote The Professional Image Of Your Company To All Applicants

THE MAIN THEMES THAT WILL BE COVERED ARE:-

"Recruiting is one of three key leadership skills; the others being Coaching & Appraisal"

RECRUITMENT

•  The Human Resource Management Process

•  The Direct & Indirect Costs Involved In Losing People & Having To Recruit

•  The Causes Of Poor Selection

•  Defining The Job Description & Person Specification

•  What Needs To Be Achieved In The Job Role/Description

•  Possible Person Specification Factors

•  Person Specification/Profile Sheet

•  Advertising & Screening

•  Constituent Parts Of A Job Advert

•  Initial Telephone Screening

•  Sample Telephone Enquiry Screening Form

•  Interview Control Schedule

THE INTERVIEW

•  Your Preparation For The Interview

•  Your company Application Form

•  Your company Health Questionnaire

•  Curriculum Vitae CV's

•  Recording The Candidates Interview Profile

•  Candidate Interview Notes

•  The 8 Point Profiling Plan

•  Legislation & Terms & Conditions

•  An Interview Profiling Sheet

•  Conducting The 1 st & 2 nd Interview

•  1 st Initial Interview

•  The 2 nd Interview (2 Interviewers)

•  Episodic Memory Interviewing

•  Competency Based Recruitment Techniques

•  The Interview Structure

•  Questioning Skills

•  Questions To Avoid

•  Communicating Attitudes

•  Active Listening Techniques

ADVANCED SELECTION TECHNIQUES

•  Testing Personality & Aptitude

•  An Introduction To Psychometric Testing

•  Using Aptitude Tests - Verbal, Numerical, Mechanical, Mental Agility, PC Skills, Typing

RECRUITMENT & LEGISLATION

•  Stating On The Right Side Of The Law

•  Sex Discrimination Act 1975

•  Race Relations Act 1976

•  Equal Pay Acts 1970 And 1983

•  Disability Discrimination Act 1995

•  Human Rights Act 1998

•  The Age Discrimination In Employment Act 1967

•  The Employment Equality (Sexual Orientation) Regulations 2003

•  The Employment Equality (Religion Or Belief) Regulations 2003

•  Equal Opportunities Legislation - Employment Northern Ireland 1976 Etc)

Return to Motor Trade Courses

Contact Us | © 2003 Compass Vision